Step-by-step you go about it like this:

Set your goals

Establish clear objectives and goals against which you can measure your success/ return on investment (ROI).

Your marketing goals should be

  • specific,
  • measurable,
  • attainable,
  • relevant and
  • time-bound.

Then, to show you how wel your strategy is working, track meaningful metrics, not the number of followers and likes, but

  • Reach (the number who see your content)
  • Impressions (the number of times people saw your content)
  • Audience growth rate (how many new followers within a certain period of time)
  • Engagement Rate (how many interact with your posts)
  • Amplification rate (the ration of shares per post)
  • Virality rate (exponential growth)
  • Video views (how many watched your video)
  • Video completion rate (how many watched it to the end)
  • Customer satisfaction (CSAT) score (how many react positively to your survey asking them to rate your service)
  • Net promoter score (NPS) (customer loyalty)
  • Click-through rate (CTR) (how many click on your link for more)
  • Conversion rate (how many posts lead to a subscription/download/sale)
  • Social share of voice (SSoV) (mentions, either direct or indirect – tagged or untagged)
  • Social sentiment (are the mentions positive or negative)
NEXT: HOW TO CALCULATE THE VARIOUS SOCIAL METRICS